Geek Squad is a tech support service that offers repair, maintenance, and setup for electronics and appliances. They provide services in-store, online, and on-site.
Services offered
- Repair: Diagnose and repair issues with consumer electronics and appliances
- Maintenance: Perform maintenance on devices
- Setup: Set up electronics
- Data recovery: Recover data from devices
- 24-hour support: Provide technical support by phone and on-site
How to get help
- Reserve a time with an agent online or using the mobile app
- Call Geek Squad for technical support
How to report scams
If you think you’ve been the victim of a Geek Squad scam, you can:
- Report the scam to your local law enforcement
- File a report with the Federal Trade Commission at ReportFraud.ftc.gov
Geek Squad scams
Scammers sometimes pretend to be Geek Squad employees in phishing emails. They may use fake invoice numbers, billing information, and renewal dates to make their emails appear legitimate. The goal is to trick victims into clicking on malicious links and downloading malware.